Sansform - Storage search failing for restored projects – Incident details

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Storage search failing for restored projects

ResolvedDegraded performance24 hours 29 minutes

Affected

Supabase

Degraded performance from 9:31 AM to 10:01 AM

Supabase → Storage

Degraded performance from 9:31 AM to 10:01 AM

  • ResolvedUTC

    Storage is now operating normally. We apologise for the disruption.

    Hardening measures are being put in place to prevent recurrence and will be communicated upon completion.

  • MonitoringUTC

    A fix has been implemented for the affected tenants and we are monitoring the results. We will continue to monitor the situation and will provide further updates as more information becomes available.

  • InvestigatingUTC

    We have identified an issue with Storage for projects are restoring from backups. Users may experience increased 500 errors.

    We are working to identify the root cause and will notify for any progress as soon as we have an update