Sansform - Project create and unpause errors in eu-west-1 – Incident details

All systems operational

Show current status

Project create and unpause errors in eu-west-1

ResolvedDegraded performance1 hour 15 minutes

Affected

Supabase

Operational from 3:16 PM to 3:46 PM, Degraded performance from 3:46 PM to 4:01 PM, Operational from 4:01 PM to 4:32 PM

Supabase → Database

Operational from 3:16 PM to 3:46 PM, Degraded performance from 3:46 PM to 4:01 PM, Operational from 4:01 PM to 4:32 PM

  • ResolvedUTC

    Project create and unpause operations have returned to normal and remained stable for the past 30 minutes.

  • MonitoringUTC

    Key updates and other mitigations have been fully deployed and project creation and unpause functionality is returning to normal. We will continue to monitor this region for stability for the next 30 minutes.

  • UpdateUTC

    During this incident, postgres upgrade functionality has also been affected. The key updates are being deployed and other mitigations continue to take effect.

  • UpdateUTC

    Multiple mitigations have been deployed and project create performance is improving.

  • IdentifiedUTC

    We have identified the issue is related to keys and are preparing a mitigation.

  • InvestigatingUTC

    We are investigating errors in creating and unpausing projects in the eu-west-1 region.