Sansform - Project Upgrade Delays – Incident details

All systems operational

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Project Upgrade Delays

ResolvedDegraded performance50 hours 5 minutes

Affected

Supabase

Degraded performance from 3:28 PM to 2:58 PM, Operational from 2:58 PM to 5:33 PM

Supabase → Database

Degraded performance from 3:28 PM to 2:58 PM, Operational from 2:58 PM to 5:33 PM

  • ResolvedUTC

    Project upgrades have remained stable, we are resolving this incident.

  • MonitoringUTC

    We have deployed a tested fix for the upgrade issue impacting some projects. The fix has been effective and we are monitoring for continued stability.

  • UpdateUTC

    We are continuing to test the fix to project upgrades. We will update again when the fix is applied.

  • UpdateUTC

    The team has identified a likely fix and is consolidating the details in order to move to thorough testing. We will update again when the fix is applied.

  • UpdateUTC

    We are continuing to fix project upgrade issues and are investigating further remediation. We will provide our next update within the next 14 hours.

  • UpdateUTC

    We are developing a fix for the upgrade issues.

  • IdentifiedUTC

    We have identified the cause of the upgrade delays and are working on a fix.

  • UpdateUTC

    We are continuing to investigate project upgrade issues.

  • InvestigatingUTC

    We are investigating a potential issue that could result in a delay or failure in some users' project upgrades.