Sansform - S3 endpoints for keys with special characters broken – Incident details

Supabase → Storage experiencing partial outage

S3 endpoints for keys with special characters broken

Identified
Degraded performance
Started 25 days ago

Affected

Supabase

Operational from 5:55 PM to 6:23 PM, Partial outage from 6:23 PM to 12:00 AM

Supabase → Storage

Operational from 5:55 PM to 6:23 PM, Partial outage from 6:23 PM to 12:00 AM

Updates
  • Update
    UTC
    Update

    We have implemented a PR rollback to mitigate this issue. We will actively monitor its progress

  • Update
    UTC
    Update

    A likely mitigation has been identified and we are discussing the proper implementation method.

  • Identified
    UTC
    Identified

    We have identified an issue where S3 endpoints for keys with special characters will be broken. We are actively investigating the correct mitigation for this issue.