Sansform - Login issues for SSO and Email accounts on Supabase Dashboard – Incident details

Experiencing partially degraded performance

Login issues for SSO and Email accounts on Supabase Dashboard

Resolved
Degraded performance
Started about 1 month agoLasted about 2 hours

Affected

Supabase

Operational from 8:30 AM to 8:30 AM, Degraded performance from 8:30 AM to 10:51 AM

Supabase → Dashboard

Operational from 8:30 AM to 8:30 AM, Degraded performance from 8:30 AM to 10:51 AM

Updates
  • Resolved
    Resolved

    The issue affecting SSO logins has now been resolved.
    Thank you for your patience while we worked through this issue.

  • Monitoring
    Monitoring

    We have applied a fix and are seeing login services return to normal.
    We will continue to monitor authentication success rates over the next 60 minutes to ensure stability.

  • Update
    Update

    A fix has been implemented and is currently being rolled out. We will continue to provide updates as the deployment progresses.

  • Identified
    Identified

    We have identified the issue as being related to a recent key rotation and are currently working on a fix.

  • Update
    Update

    We are currently investigating an issue causing login failures for some users attempting to authenticate to the Supabase dashboard via SSO or email/password login flows.

    Affected users may see an error similar to:
    “captcha protection: request disallowed (sitekey-secret-mismatch)”

    Currently logged-in users are not affected, and GitHub authentication continues to operate normally.

    We will continue to provide updates as more information becomes available.

  • Investigating
    Investigating

    Users that are already logged in are not affected.